IT managed service providers can be extremely beneficial to the client receiving the services as well as attractive to businesses providing the services. The most well known example of managed IT services is that of the managed dedicated server where all technical changes as well as the physical server are taken care of by the service provider. IT management as a service has begun to receive notice and acceptance well beyond the simple managed server from both providers and from clients.
In the digital age physical presence is not necessary for effective IT management. IT costs can fluctuate from month to month expenses with a managed solution can be fixed, while service levels can improve. This allows any company to budget IT department expenses from month to month and also avoid the expense of maintaining a large in house staff.
Almost every business uses their IT department in a different way and a managed solution allows the company access to experts in their area without the expense of attempting to locate and retain these experts. Providers are finding the idea of managed services attractive as well since they gain the added benefits of a stable and predictable income as well as familiarity with each client which usually results in better service.
Some sectors of IT are more difficult to market than others and more groundwork and careful marketing must be done. Other sectors are very fertile ground for IT managed services as the prospective client base has been introduced to the concept by way of similar services. There are also specific governmental regulations that should be considered in the planning stage for any provider such as regulations for data storage and backup.
Data security is one area that many clients are more than willing to consider as a managed solution. The expertise necessary to secure data and detect threats makes the transition to managed services much easier to market to the average potential customer. Off site data storage as well as server maintenance and provision are well worked areas where many customers are conditioned to consider managed services beneficial.
The concept of managed website servers is well established and customers view these cost effective solutions as almost a necessity because they no longer need worry about maintaining server security or learning an entirely new field. The customer instead concerns themselves with sales and service. Outsourcing is becoming a very common practice for many types of services and the more widespread it becomes the less resistance the provider will usually encounter when offering these services.
Software as a service, desktop as a service and many other IT services have introduced a new market for the provider and cost effective solutions for the business which may be required to maintain many machines and deploy software over multiple branches as in the case of a corporation. While IT managed service are not yet the preferred solution for every company they are becoming increasingly more accepted by service providers as well as companies of all sizes.
More providers who formerly provided only consultant services are choosing instead to offer IT managed solutions and the transition appears to be beneficial for both the customer and the provider. The service provider benefits by familiarity with the client's systems and needs. This allows them to spot potential problems before they become real issues.
